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Technology Techniques

View our library of technology management techniques

Adaptive Enterprise

Move faster and survive longer in tough markets.

Artificial Intelligence

AI is here, know about it

Asset Building to Support Innovation Opportunity

Don't leave innovation to chance - be more profitable by putting the right people and resources in place


Find out how bringing services back in-house can save money.

Bayesian Analysis

A statistical approach to making sales improvement decisions

Big Data Analytics

Use your current data to drive higher profits and business performance while cutting costs.

Business Innovation

Evolve your products and services to bring new opportunities for revenue and growth

Business Intelligence

Make better decisions about which customers to pursue, and how

Business Modelling

Understanding how each area your business works enables you to make better management decisions

Business Process Improvement

Your business costs can be streamlined and dramatically cheaper with the right process flow

Business Process Re-engineering

Radically rethinking how work gets done can dramatically improve performance

Change Management

Change management can be hard; master the key success factors

Cloud Computing in Supply Chain

If your supply chain is important to your cost and customer services, cloud technologies can get better results


Savings of 30% could be on offer with the right co-sourcing decision

Collaborative Planning, Forecasting and Replenishment

Reduce lead times by 18% by working collaboratively with your trading partners

Competitive Intelligence

Keep your friends close, but keep your enemies closer? Keep one step ahead by knowing what your competitors are doing

Continuous Improvement

If you are not doing things better your competition will be. You can lose at least 20% sales if you do not keep offering more to your customers

Corporate Social Responsibility

A very effective way to make your business stand out from competitors

Crisis Management

Before catastrophe strikes, know your Business Continuity Plan


Improve the efficiency of your logistics with cross docking

Cross-Functional Supply Management

Improve your responsiveness to customers by joining up your internal teams

Customer Centric International Shared Services

Maximise customer centricity - co-design services with key stakeholders to achieve excellence in service provision across international boundaries.

Customer Relationship Management

Whether your customers are one-offs or regulars if you treat them well you could multiply your revenues over the years

Customer Relationship Management Technology

Take advantage of new and innovative technologies to manage your customer relationships - and stay ahead of the competition


Cyber security protects your intellectual capital and your capacity to deliver your service. Make sure you take the necessary steps to monitor your connectivity.

Data Warehousing and Data Mining in Business

Get new insights into your customers and make smarter business decisions.

Database Systems and Management

Manage your databases to get deeper insights into your staff and customers.

Decision Support Systems

Use technologies to make faster, smarter decisions that can really drive business results, growth and profitability

Decision Trees

Decision trees can help you to evaluate your strategic options

Demand Management

Understand, respond to and manage customer demand to grow sales and margin

Demand Management in Public Procurement

Demand management is driving new cost-reduction agendas - learn how to deliver real value.

Demand-Driven Supply Chain

Setting up a demand driven supply chain can result in 35% shorter cash-to-cash cycle times than typical companies

Digital Marketing

Sell at least 80% more - in the digital age you need to know where and how to sell on what platform. It is essential to get this right

Direct Marketing

Approaching potential customers directly can bring up to 80% more business

Due Diligence

Know what you are really buying or selling, and with who, with due diligence


e-Auctions can deliver savings of 10%+, but are not without risk


Your business could generate many mutliples more revenue by maximising your online capabalities


It is essential that your online presence reflects your business well. Do it right


Successful companies such as Tesco are able to achieve over 50% market share through their online activities


Trading electronically with your suppliers can reduce process costs and improve spend control and visibility


e-sourcing can deliver major savings, but must be embedded into your overall strategy

Early Supplier Involvement

Working closely with suppliers when you are developing a new product can bring fresh innovations into the design and smoother roll out later

Economic Order Quantity

Order the right amount of goods and services to optimise costs and profits

Economic Production Quantity

Optimise your profitability by only stocking and making what you really need

Economies of Scale and Scope

Operate at the right size and in the right ways to achieve the best value for money

Emergent Change

Planned or not, change will happen in, and outside your organisation - understand this to stay on track

Empowering Employees

Your staff will work harder and be more loyal if they feel trusted and able to make some of their own decisions

Enabling Private Cloud

Add value with private cloud – allow users to access what they need.

Enterprise Resource Planning

Save time and money using ERP - take the next step to better business performance.


Accurate forecasting is essential and will focus your business on achieving its potential

Forward Integration

As your business grows it could have a long term profit impact to acquire other functions/companies associated with delivering your products or services

Global Procurement

Some of your materials may come from abroad, if so it is important to understand how best to manage this process

Green Computing

Use green computing to dramatically cut costs and reduce your energy use.

Green Logistics

Lower your business costs whilst being environmentally friendly

Horizontal vs. Vertical Integration

Understand where there might be opportunities for your business to collaborate - it could be in similar or different areas

Human Resources Information Systems

Your people are your most important assets, make managing them more effortless.

Information Database Marketing

Marketing your business to the right people is key in generating sales and revenue

Information Management

Be sure your business decisions are based on the right information

Innovation Capital

Learn how to protect your most important assets - future-proof your organisation to stay ahead of competitors

Innovation Diamond

Innovative companies generate more revenue, break new ground in the market, and have more satisfied, loyal customers.

Innovation in Public Procurement

The Government is increasingly looking to include smaller firms in public sector contracts. Understand how this is happening so your business can benefit

Innovation Management

Innovate or die. You need to keep generating new ideas and value in your business to stay ahead. Understand how to make sure it happens and manage it


As your business grows it might be better to hire and retain key staff and competencies than buy from outside your company

Intellectual Property Management

Protecting your big ideas is critical to success. Companies like IBM make up to 3,300% more by managing their Intellectual Property well

Internal Strategic Integration

When all business functions are aligned to the overall strategy the collective results are likely to improve


How to manage stock and inventory levels at the absolute minimum to keep working capital free

Knowledge Management

Knowledge is power. Be sure to manage the knowledge in your business well to achieve the results it is capable of

Lean Manufacturing / Production

Eliminating waste from your organisation can impact on your costs dramatically

Lean Supply Chain

Keep as much excess out of your supply chain as you can - your business will be more efficient and cost effective

Learning Management System

Businesses who invest in learning and development achieve higher profits and growth. Understand how to track and measure these investments.

Leasing vs. Purchasing Technology

Leasing gives you the latest technologies (before budgets allow), costs are predictable, and purchases can be offset against tax liabilities.

Lifecycle System Approach

Being able to manage your products and services over their lifecycle is key for your business success

Long Tail

Similar to Pareto's 80/20 - approximately 80% spend will be covered by 20% of the suppliers and conversely 20% of the spend will be comprised of a long tail of suppliers - 80%. Whether you are a buyer or supplier you need to know how to manage this

Loosely-Coupled vs. Tightly-Coupled Supply Chain

Collaborating in a supply chain can create a competitive advantage through sharing information, making joint decisions, and sharing benefits

Loyalty Management

Loyal customers and loyal staff can make all the difference to the success of your business

Maintenance, Repair and Operating Supplies

Improve your position in terms of MRO procurement - reduce costs and increase efficiency.

Managing Bring-Your-Own-Device Practice

Enterprising companies shouldn't ignore the benefits of BYOD, including more productive and satisfied workers, and cost savings on equipment and training.

Managing Cyber Security Threats

Cyber security management is essential for all sizes of business. Make sure you know how you to manage your potential risks

Managing Global Virtual Teams

Smaller firms can work virtually too - follow these guidelines for optimal productivity

Managing Open Innovation

Sometimes new ideas can come from outside of your business. Managing this can be a challenge yet offer huge potential

Mass Production

Radically improve your efficiency and bring products to market even faster.

Material Requirements Planning

If your business is producing goods this is a must-know technique

Multidivisional Organisational Structure


Expand your customer base and generate bigger profits using narrowcasting - one of today's most important marketing concepts

Open Source Software

Open source software is often freely available, helping businesses to reduce costs and free-up capital to invest in other important growth areas.

Optimised Production Technology

If you can minimise and production bottlenecks you will be able to maximise the profitability of your business

Organisational Cybernetics


Dramatically cut costs and increase efficiency and learn how to outsource effectively, safely and profitably.

Outsourcing Innovation

Innovation is key to growth, outsourcing innovation can bring the ideas and expertise needed to kickstart new projects.

Paradigm and Paradigm Shifting

Procurement Transformation

Re-think the way your business buys - the cost savings could be significant


Prototyping helps avoid costly mistakes down the line, leading to better quality products and more satisfied customers.

Purchase to Pay Process

The quicker your purchasing function is, the more time there is available for looking at growth and profitability

Purchasing Cards

Purchasing cards can be useful to consider in order to reduce the amount of time spent on paperwork and allow more time to focus on growing your business

Purchasing Structures/Models

Make sure the buying for your business works in the right way and keeps your costs down

Qualitative and Quantitative Modelling

Learn the best way to model to make your next project a real success - don't leave profits to chance

Research and Development

Find new ideas, and only launch new products that are right for your business and market

Reverse Engineering

Sometimes starting from the end and working backwards can bring the best business results. However there are risks that need to be considered

Reverse Supply Chain / Reverse Logistics

Your business can often re-use materials and processes produced in the supply chain. Doing this well can lead to large cost savings and increased profitability

Sales Intelligence Solution and Sales Force Automation

Understand how best to manage your sales opportunities and maximise revenue

Sales Process and Sales Cycle

Every business sells in different ways and length of time. Make it as clear and short as possible to maximise revenue

Scenario Planning

Prepare for different futures to be well best placed to capitalise

Scientific Retailing

Leading companies secure repeat customers by using scientific retailing techniques - learn how and start growing your sales and profit today

Search Engine Optimisation

With millions of websites online, SMEs can't afford to ignore SEO - start generating more web traffic and more sales to stay ahead of your competitors

Security and Ethical Challenges of IT

Businesses are at significant risk of cyber attacks - implement the right policies and train your employees to protect your profits.

Shared Services

Cut costs and save time - learn how to be more efficient by sharing services

Shared Services in Procurement and Supply Chain Management

As your business grows, sharing some of the different buying functions could bring substantial savings

Shared Services Innovation

Consider your innovation route map - recognise the value of applying innovative thinking to shared services implementation.

Six Sigma

Understand how to match what your business is producing to your customers' needs

Social Media Management

Learn how social media can help grow your business, reach new customers, and boost sales and revenue

Social Media Marketing

Use social media marketing to reach new customers, build your reputation, and boost sales

Social Network Analysis

Social Networking can be a powerful source of new ideas that can open up opportunities for businesses everywhere

Standards and Patents

Transform your ideas and innovations into profit-making assets - and know how to protect them

Strategic Alignment

Learn how to outperform the competition by matching your strategy and resources.

Strategic Business Units

If your business has different product or service lines you could make more money by treating them as separate business units which need their own strategic direction

Strategic IT Acquisition

Save time and money by knowing when its right to develop versus buy IT solutions.

Supply Chain Complexity

Reducing complexity will often unleash high performance. If your supply chain is becoming a barrier to performance, understand what you need to do to make it simpler to manage

Supply Chain Integration

Speaking to all of your suppliers regularly may open up collaboration opportunities which can save you money and maybe even open up new money making ventures

Supply Chain Operations Reference Model

How does your business measure up against some of the larger firms out there in terms of managing suppliers?

Supply Chain Visibility

Don't just think you know where money is being spent, KNOW you know

Survivorship Bias

Survivorship bias is the focus on survivors instead of a broader context that includes those that did not survive. It appears in many arenas: athletics, business, entertainment. For every success, there are others who did not succeed. To properly judge success we must also view failure. Lacking this broader context, we make less-informed decisions.

System Dynamics

Take your company to the next level - learn how to solve complex problems that are holding back company performance.

Systems Thinking

Train your managers and employees in systems thinking - help them see the bigger picture to really drive results and profitability.

Theory of Constraints

Uncover the weakest links in your production processes - make more profit by being more efficient

Third-Party Marketplaces

There might be a cheaper way to find your components or mass-sell your products via market places. Understand how they work

Time Series Models

Business success depends on making more accurate forecasts - stay ahead of the curve with time series modelling

Total Quality Management

Deliver the best quality you can and your business can succeed

Triple Bottom Line

As your business grows, understand the measures that large organisations are judged on

Types of Innovations

Increase your profits by entering new markets, developing new products and overhauling your business processes.

Value-Added Network

You could save valuable time and money by using a VAN for much of your supplier related documentation

Vendor Managed Inventory

A possible way to free up your time from stock management to be able to focus on growing your business

Virtual Integration

Use technology to bind together a dispersed network of suppliers- facilitate significant growth in information exchange.

Virtual Organisations

How to manage your staff if they are on the road or working from home

Warehouse Management Systems

Getting the right system for your business could save substantial costs and improve your bottom line.

Warehousing and Inventory Management

Make sure you are carrying only the right amount of stock and free up working capital.

Working From Home

The concept provides a definition of working from home (WFH) and explores not only its key benefits and measures of success, but also the challenges that employees and employers can encounter when working remotely and ways to overcome them.