This concepts describes the operational transfer of one or more business processes from an origin company to an external provider. It explains the potential benefits of outsourcing and also the many risks and drawbacks that all companies need to be aware of.
Outsourcing is distinguished from retaining work in-house, in that work is performed by independent parties who are not part of the firm’s employee base (Ellram et al., 2008).
Outsourcing Description *
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Strengths, weaknesses and examples of Outsourcing *
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Implementation, success factors and measures of Outsourcing *
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Outsourcing videos and downloads *
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Outsourcing web and print resources *
Outsourcing references (4 of up to 20) *
- Beebe, L. and Meyers, B. (1998) Outsourcing: Planning for Strategic Partnerships, The Sheridan Press, Hanover, PA.
- Bragg, S. M. (2006) Outsourcing: A Guide, John Wiley, New Jersey.
- Business Week (2005) Outsourcing Innovation, [Online], available at: http://www.businessweek.com/magazine/content/05_12/b3925601.htm.
- Cooke, F. L. (2006) Outsourcing of Public Services and Implications for Managerial Knowledge and Careers, Journal of Management Development, Vol. 25 (3), pp. 269-84.
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