Business Process Re-engineering


The concept describes how to leverage best practices in business process reengineering while avoiding common pitfalls. It also reviews the latest technological and market perspectives.

Technique Overview

Business Process Re-engineering

Business Process Re-engineering Definition

Business process re-engineering (BPR) is the "fundamental rethinking and radical redesign of business processes aimed at achieving radical improvements in essential contemporary measures of performance, such as cost, quality, service and speed" (Hammer and Champy, 1993).

Business Process Re-engineering Description *

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Business Evidence

Strengths, weaknesses and examples of Business Process Re-engineering *

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Business Application

Implementation, success factors and measures of Business Process Re-engineering *

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Professional Tools

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Further Reading

Business Process Re-engineering web and print resources *

Business Process Re-engineering references (4 of up to 20) *

  • Attaran, M. and Wood, G. (1999) How to succeed at reengineering. Management Decision, Vol.37(10), pp.752-757.
  • Cao, C., Clarke, S. and Lehaney, B. (2001) A Critique of BPR from a holistic perspective. Business Process Management Journal, Vol.7(4), pp.332-339.
  • Carter, P. (2005) Business Process Reeingineering: An Introductory Guide. Team Technology Business Resources. [online] Available at: (www.teamtechnology.co.uk/business-process-reengineering.html) [Accessed 08 November 2011].
  • CIPS: Achieving results through BPR and BPO.

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