Emotional Intelligence
High levels of emotional intelligence benefit individuals in any occupational field. The concept describes three types of model that help us to understand the notion of Emotional intelligence and reviews a wide range of benefits, weaknesses and key success factors.
Technique Overview
Emotional Intelligence Definition
Emotional intelligence is a form of social intelligence involving the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide thinking one's and actions (Salovey and Mayer, 1990). For example, accurately recognising another person’s emotions can help develop competencies such as influence. Recent research supports this view, defining emotional intelligence as the capacity to recognise, regulate, and manage emotions to support adaptive thinking and social functioning in both personal and professional contexts.
Emotional Intelligence Description *
* The full technique overview will be available soon. Contact us to register your interest in our business management platform, and learn all about Emotional Intelligence.
Business Evidence
Strengths, weaknesses and examples of Emotional Intelligence *
* The business evidence section is for premium members only. Please contact us about accessing the Business Evidence.
Business Application
Implementation, success factors and measures of Emotional Intelligence *
* The business application section is for premium members only. Please contact us about accessing the Business application.
Professional Tools
Emotional Intelligence videos and downloads *
* The professional tools section is for premium members only. Please contact us about accessing the professional tools.
Further Reading
Emotional Intelligence web and print resources *
Emotional Intelligence references (4 of up to 20) *
- Antonakis, J., Ashkanasy, N.M. and Dasborough, M.T., 2021. Does leadership need emotional intelligence? The Leadership Quarterly, 32(1), p.101409. http://dx.doi.org/10.1016/j.leaqua.2009.01.006
- Bar-On, R., 2005. The Bar-On model of emotional-social intelligence (ESI). In: P. Fernández-Berrocal and N. Extremera, eds. Emotional intelligence: A theoretical and empirical review. Málaga: University of Málaga, pp.13–32.
- Center for Creative Leadership, 2024. Emotional intelligence: The critical skill for leadership effectiveness. Greensboro, NC: Center for Creative Leadership. Available at: https://www.ccl.org/articles/leading-effectively-articles/emotional-intelligence/ [Accessed 11 Jun 2025].
- F1000 Research, 2023. Emotional intelligence: Clarifying conceptual boundaries and risks of overreach. F1000 Research, 12, p.259.
* The further reading section is for premium members only. Please contact us about accessing the further reading.
Learn more about KnowledgeBrief Manage and how you can equip yourself with the knowledge to succeed on Emotional Intelligence and hundreds of other essential business management techniques