Supply Chain Operations Reference Model


The concept describes the framework for evaluating and improving enterprise-wide supply chain performance and management. It reviews its development, characteristics and use, along with practical examples, benefits and other professional tools.

Technique Overview

Supply Chain Operations Reference Model Definition

Supply chain operations reference model (SCOR) is a consensus model that assists companies in evaluating the supply chain performance of the extended enterprise. It helps companies to identify weak areas, develop improvement solutions, define common supply chain management processes and match these with best practice, benchmarked performance measures and use of software (Stewart, 1997; Husby, 2007).

Supply Chain Operations Reference Model Description *

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Business Evidence

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Examples of Supply Chain Operations Reference Model *

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Business Application

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Success Factors of Supply Chain Operations Reference Model *

Measures of Supply Chain Operations Reference Model *

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Professional Tools

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Further Reading

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Supply Chain Operations Reference Model References (4 of up to 20) *

  • Albores, P., Love, D.M., Weaver, M., Stone, J. and Benton, H. (2006) An Evaluation of SCOR Modelling Techniques and Tools. In: Technology and Global Integration, Proceedings of Second European Conference on Management of Technology (IAMOT), Aston Business School, 10-12 September.
  • Allnoch, A. (1997) Efficient Supply Chain Practices Mean Big Savings to Leading Manufacturers. IIE Solutions, Vol. 29(7), pp. 8-9.
  • Bolstorff, P. (2002) How Does SCOR Measure Up? A User’s Perspective on SCOR Metrics. Supply Chain Technology News. Penton Media Inc.
  • Bollstorff, P. and Rosenbaum, R. (2011) Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model. Amacom.

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