Business Process Improvement
Business process improvement (BPI) can enhance internal organisational efficiency and change the way organisations function. The concept provides an overview of BPI and describes the process and tasks used to support an organisational objective.
Technique Overview
Business Process Improvement Definition
Business Process Improvement (BPI) is a method of improving the way a discrete set of business activities is organised and managed (Hammer and Champy, 1994). Business processes refer to the "logical organisation of people, materials, energy, equipment, and procedures into work activities designed to produce a specified end result" (Davenport and Short, 1990). BPI can be achieved by changing the state of elements of a business process (Griesberger et al., 2011).
Business Process Improvement Description *
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Business Evidence
Strengths, weaknesses and examples of Business Process Improvement *
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Business Application
Implementation, success factors and measures of Business Process Improvement *
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Professional Tools
Business Process Improvement videos and downloads *
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Further Reading
Business Process Improvement web and print resources *
Business Process Improvement references (4 of up to 20) *
- Adesola, S. and Baines, T. (2005) Developing and Evaluating a Methodology for Business Process Improvement. Business Process Management Journal, Vol. 11(1), pp. 37-46.
- Attaran, M. and Wood, G. (1999) How to Succeed at Reengineering. Management Decision, Vol. 37(10), pp. 752-757.
- Coskun, S., Basligil, H. and Baracli, H. (2008) A Weakness Determination and Analysis Model for Business Process Improvement. Business Process Management Journal, Vol. 14(2), pp. 243-261.
- Davenport, T.H. and Short, J.E. (1990) The New Industrial Engineering: Information Technology and Business Process Redesign. Sloan Management Review, Vol. 31(4), pp.1-31.
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