Six Sigma


The Six Sigma concept is designed for professionals who are not familiar with it but need to have a basic understanding of what it means and how it can benefit their organisations. You will learn Six Sigma basics, advantages and limitations.

Technique Overview

Six Sigma Definition

Six Sigma is a method of comparing organisation process performance with critical customer needs, ensuring that business outputs (its products and services) are consistently designed to exact customer requirements. The technique aims to produce products that are virtually defect-free (Antony and Banuelas, 2002; Simmons, 2002).

Six Sigma Description *

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Business Evidence

Six Sigma Strengths *

Six Sigma Weaknesses *

Examples of Six Sigma *

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Business Application

Six Sigma Implementation *

Success Factors of Six Sigma *

Measures of Six Sigma *

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Professional Tools

Six Sigma Videos *

Six Sigma Downloads *

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Further Reading

Six Sigma Web Resources *

Six Sigma Print Resources *

Six Sigma References (4 of up to 20) *

  • Antony, J. and Banuelas, R. (2002) Key Ingredients for the Effective Implementation of Six Sigma Program. Measuring Business Excellence, Vol. 6(4), pp. 20-27.
  • Burnes, B. (2009) Managing Change. (5th Ed.) Pearson Education, Essex, UK.
  • Coronado, R.B. and Antony, J. (2002) Critical Success Factors for the Successful Implementation of Six Sigma Projects in Organisations. The TQM Magazine, Vol. 14(2), pp. 92-99.
  • Costanzo, C. (2002) Celebrated Six Sigma Has its Critics, Too. American Banker, Vol. 167, pp. 1-2.

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