Maximising People ROI


People ROI (Return on Investment) refers to the measurable benefits an organisation receives from investing in its employees. It involves assessing the effectiveness of human capital investments, such as, development, recruitment, and employee engagement, to determine the financial or operational returns they generate (Phillips & Phillips, 2014).

Technique Overview

Maximising People ROI

Maximising People ROI Definition

People ROI (Return on Investment) refers to the measurement of the value that an organisation gains from its investment in human capital, such as training, development, recruitment, and employee engagement. It involves assessing how these investments contribute to organisational outcomes like increased productivity, profitability, and employee retention. People ROI is typically evaluated through both qualitative and quantitative metrics, linking human resources practices to tangible business results (Phillips & Phillips, 2014).

Maximising People ROI Description *

* The full technique overview will be available soon. Contact us to register your interest in our business management platform, and learn all about Maximising People ROI.

Business Evidence

Strengths, weaknesses and examples of Maximising People ROI *

* The business evidence section is for premium members only. Please contact us about accessing the Business Evidence.

Business Application

Implementation, success factors and measures of Maximising People ROI *

* The business application section is for premium members only. Please contact us about accessing the Business application.

Professional Tools

Maximising People ROI videos and downloads *

* The professional tools section is for premium members only. Please contact us about accessing the professional tools.

Further Reading

Maximising People ROI web and print resources *

Maximising People ROI references (4 of up to 20) *

  • Armstrong, M. (2016) Armstrong's Handbook of Human Resource Management Practice. 14th edn. Kogan Page.
  • Armstrong, M. (2020) Armstrong's Handbook of Human Resource Management Practice. 15th edn. Kogan Page, London.
  • Armstrong, M. (2024) Armstrong's Handbook of Strategic Human Resource Management. 8th edn. Kogan Page, London.
  • Baron, A. (2011) 'Measuring human capital', Strategic HR Review, 10(2), pp. 30-35.

* The further reading section is for premium members only. Please contact us about accessing the further reading.


Learn more about KnowledgeBrief Manage and how you can equip yourself with the knowledge to succeed on Maximising People ROI and hundreds of other essential business management techniques

Other members were also interested in...

Related Concept: Workforce Planning Model

Workforce planning is a core business process that aligns organisational needs with people strategy. It is a highly effective activity that can be adapted to any organisation's size and maturity. By providing market and industry insights, workforce planning helps organisations address challenges and prepare for long-term business goals (CIPD 2024).