The concept examines theoretical and empirical issues related to the psychological contract and provides an overview of the types of psychological contracts - transactional and relational, as well as some information on how to implement it.
Psychological Contract Definition
The psychological contract refers to the mutual expectations people have of one another in a relationship and how these expectations change and impact behaviour. The psychological contract is often used to describe the expectations an employee has of the organisation (salary, pay rate, working hours, benefits, privileges), the expectations the organisation has of the employee (loyalty, confidentiality of sensitive information, or enhancing organisational image), or the expectations customers have of an organisation. The idea, however, can apply to any relationship (Schein, 1965; Wellin, 2007).
Psychological Contract Description *
* The full technique overview is available for free. Simply login to our business management platform, and learn all about Psychological Contract.
Psychological Contract Strengths *
Psychological Contract Weaknesses *
Examples of Psychological Contract *
* The business evidence section is for premium members only. Please contact us about accessing the Business Evidence.
Psychological Contract Implementation *
Success Factors of Psychological Contract *
Measures of Psychological Contract *
* The business application section is for premium members only. Please contact us about accessing the Business application.
Psychological Contract Videos *
Psychological Contract Downloads *
* The professional tools section is for premium members only. Please contact us about accessing the professional tools.
Psychological Contract Web Resources *
Psychological Contract Print Resources *
Psychological Contract References (4 of up to 20) *
- Argyris, C. (1960) Understanding Organisational Behaviour. The Dorsey Press Inc., Homewood, Illinois.
- DelCampo, R. (2007) Understanding the Psychological Contract: A Direction for the Future. Management Research News, Vol. 30(6), pp. 432-440.
- Erickson, J. (2010) The Leaders We Need Now. Harvard Business Review. May.
- Guest, D. and Conway, N. (2004) Employee Well-Being and the Psychological Contract. Research Report, London: CIPD.
* The further reading section is for premium members only. Please contact us about accessing the further reading.
Learn more about KnowledgeBrief Manage and how you can equip yourself with the knowledge to succeed on Psychological Contract and hundreds of other essential business management techniques