Motivation-hygiene theory suggests that job satisfaction and job dissatisfaction are produced by different work factors. The goal of this concept is to describe practical applications of the theory and equip managers with the knowledge on how to use its elements to improve employee motivation and engagement.
Motivator-Hygiene Theory Definition
The Motivator-Hygiene theory (MHT), also known as the Two-Factor or the Satisfier-Dissatisfier theory, proposes two sets of needs - motivator and hygiene. The former refers to the nature of the work and the level of achievement and responsibility, while the latter refers to aspects of the work environment such as pay and supervision. Motivator needs produce job satisfaction and hygiene needs can create job dissatisfaction if the working conditions are inadequate. However, even if the working conditions are outstanding, hygiene needs cannot produce job satisfaction (De Leon, 1993).
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- Appelbaum, S. and Honeggar, K. (1998) Empowerment: A Contrasting Overview of Organizations in General and Nursing in Particular - An examination of Organizational Factors, Managerial Behaviors, Job Design, and Structural Power. Empowerment in Organizations, Vol. 6(2), pp. 29-50.
- De Leon, E.B. (1993) Industrial Psychology. Rex Printing Company, Quezon City.
- Griffin, R.W. and Moorhead, G. (2010) Organizational Behavior. 10th ed., Cengage Learning, Mason, OH.
- Hackman, J.R. and Oldham, G.R. (1975) Development of the Job Diagnostic Survey. Journal of Applied Psychology, Vol. 60(2), pp. 159-70.
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