Supply Chain Performance Measures


Supply chain performance measures are critical for maximising value in the supply chain and maintaining oversight. The types of measures that companies should use and their advantages and drawbacks are provided, alongside useful information on implementing a supply chain performance measurement system.

Technique Overview

Supply Chain Performance Measures

Supply Chain Performance Measures Definition

Supply chain performance measures, also called supply chain metrics, can be classified as functional indicators and end-to-end supply chain indicators. The former measure the effectiveness of the supply chain function, while the latter refers to how well these functions are coordinated and what is needed for this coordination, that is, costs and productivity (Kellen, 2003).

Supply Chain Performance Measures Description *

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Business Evidence

Strengths, weaknesses and examples of Supply Chain Performance Measures *

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Business Application

Implementation, success factors and measures of Supply Chain Performance Measures *

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Professional Tools

Supply Chain Performance Measures videos and downloads *

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Further Reading

Supply Chain Performance Measures web and print resources *

Supply Chain Performance Measures references (4 of up to 20) *

  • Baily, P., Farmer, D., Jessop, D. and Jones, D. (2005) Purchasing Principles and Management (9th ed.), Pearson Education, Essex, UK.
  • CIPS/Traidcraft (2010) Win/Win: Achieving Sustainable Procurement with the Developing World, January, 2010, CIPS/Traidcraft.
  • Department of Trade and Industry (2007) Performance Measurement. [Online] Available at:(www.businessballs.com/dtiresources/performance_measurement_management.pdf) [Accessed October 2015].
  • Frazelle, E. (2001) Supply Chain Strategy: The Logistics of Supply Chain Management. McGraw-Hill Professional.

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