Supplier Performance Management


This concept reviews business processes that involve collecting and analysing information that helps to continuously assess supplier performance. It is designed to aid procurement professionals improve their relationship with suppliers and review the steps required to build a collaborative approach.

Technique Overview

Supplier Performance Management Definition

Supplier performance management (SPM) refers to the integration of performance evaluation analysis, performance decision, supplier incentives and punishment (Jiang and Bai, 2010). Consequently, SPM is the business process that includes the methods and systems used to collect and provide information in order to measure, rate, or rank suppliers on a continuous basis (Trent, 2011).

Supplier Performance Management Description *

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Business Evidence

Supplier Performance Management Strengths *

Supplier Performance Management Weaknesses *

Examples of Supplier Performance Management *

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Business Application

Supplier Performance Management Implementation *

Success Factors of Supplier Performance Management *

Measures of Supplier Performance Management *

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Professional Tools

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Further Reading

Supplier Performance Management Web Resources *

Supplier Performance Management Print Resources *

Supplier Performance Management References (4 of up to 20) *

  • Berr-Sorokin, M. (2011) Supplier Lifecycle Management. Supply and Demand Chain Executive. [Online] Available at: www.sdcexec.com/article/10363134/supplier-lifecycle-management [Accessed: 15 January 2012].
  • Bravosolution (a) NHS. [Onlne] Available at: www.bravosolution.com/cms/us/clients/nhs-purchasing-supply-agency [Accessed: 10 January 2012].
  • Bravosolution (b) RCS Media Group. [Online] Available at: www.bravosolution.com/cms/us/clients/rcs-mediagroup [Accessed: 10 January 2012].
  • CIPS: Performance Monitoring of Suppliers.

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