Stakeholder Analysis and Management


The purpose of the concept is to explore the ideas and experiences in developing and applying stakeholder analysis. The concept sets out the benefits of stakeholder analysis and provides indicative guidelines and recommendations for its implementation.

Technique Overview

Stakeholder Analysis and Management

Stakeholder Analysis and Management Definition

Stakeholder analysis refers to the methodological process of identifying the different types of individuals and groups who have an interest in or impact on an organisation. Stakeholder management is the processes and strategies deployed by the organisation to manage stakeholder expectations and power levels, as well as conflicts of interest (Co and Barro, 2009; Lynch, 2006).

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Business Evidence

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Business Application

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Further Reading

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Stakeholder Analysis and Management References (4 of up to 20) *

  • Apple (2011) Apple Supplier Responsibility: 2011 Progress Report. [Online] Available at: images.apple.com/supplierresponsibility/pdf/Apple_SR_2011_Progress_Report.pdf
  • Bunn, M.D., Savage, G.T. and Holloway, B.B. (2002) Stakeholder Analysis for Multi-sector Innovations. Journal of Business and Industrial Marketing, Vol. 17(2/3), pp. 181-203.
  • Carr, A.S. and Pearson, J.N. (1999) Strategically Managed Buyer-seller Relationships and Performance Outcomes. Journal of Operations Management, Vol. 17(5), pp. 497-519.
  • Co, H.C. and Barro, F. (2009) Stakeholder Theory and Dynamics in Supply Chain Collaboration. International Journal of Operations and Production Management, Vol. 29(6), pp. 591-611.

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