Stakeholder Analysis and Management
Outlines stakeholder analysis practice, benefits, and implementation guidance. Highlights the shift from narrow management to inclusive stakeholder engagement, noting sceptical or marginalised groups and digital channels for dialogue (Aaltonen et al., 2024).
Technique Overview
Stakeholder Analysis and Management Definition
Stakeholder analysis is the process of identifying individuals and groups with an interest in or impact on an organisation. Stakeholder management uses strategies to manage expectations, power and conflicts of interest (Co and Barro, 2009). Contemporary work defines stakeholder engagement as aims, activities and impacts with moral, strategic and pragmatic components that create value through ongoing interaction (Kujala et al., 2022). In strategy, distinguish actors who affect outcomes from stakeholders who care; manage each at the right level of granularity (Ackermann et al., 2024).
Stakeholder Analysis and Management Description *
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Business Evidence
Strengths, weaknesses and examples of Stakeholder Analysis and Management *
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Business Application
Implementation, success factors and measures of Stakeholder Analysis and Management *
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Further Reading
Stakeholder Analysis and Management web and print resources *
Stakeholder Analysis and Management references (4 of up to 20) *
- Ackermann, F., Eden, C. and McKiernan, P. (2024) ‘Stakeholders in strategy-making’, Journal of Strategy and Management, 17(2), pp. 282–296. https://doi.org/10.1108/JSMA-11-2023-0280
- Aaltonen, K., Derakhshan, R., Di Maddaloni, F. and Turner, R. (2024) ‘Stakeholder engagement: Theoretical and methodological directions for project scholarship’, International Journal of Project Management, 42(7), Article 102649. https://doi.org/10.1016/j.ijproman.2024.102649
- Apple (2025) People and Environment in Our Supply Chain: Progress Report 2025. Available at: https://www.supplychainreports.apple/home/default.aspx
- Bunn, M.D., Savage, G.T. and Holloway, B.B. (2002) Stakeholder Analysis for Multi-sector Innovations. Journal of Business and Industrial Marketing, Vol. 17(2/3), pp. 181-203.
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