Certain “principles” which can be applied in any selling scenario to increase sales, customer loyalty and positive word-of-mouth are shared, along with practical case evidence and success factors to provide salespeople with the methods to take control of the sales process.
Sales Techniques Definition
Sales techniques encompass a range of methods used in the sales profession to exchange goods, services or other property for money. Sales techniques training is often provided to sales persons with an emphasis on how to sell a higher quantity of goods, in particular those of higher value (Dubinsky, 1980).
Sales Techniques Description *
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Examples of Sales Techniques *
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Sales Techniques References (4 of up to 20) *
- Andreassen, T.W. (2000) Antecedents to satisfaction with service recovery, European Journal of Marketing, vol. 34(1/2), pp.156-175.
- Alagöz, S.B., Ekici, N. (2011) Impulse Purchasing as a Purchasing Behaviour and Research on Karaman. International Research Journal of Finance & Economics, 66, pp.172-180.
- Bachelor, L. (2012) Scottish & Southern Energy fined £1.25m for doorstep sales techniques. The Guardian, May 4th. Available at: http://www.guardian.co.uk/money/2012/may/04/scottish-southern-energy-ruling.
- Baldoni, J. (2009) Use Salesmanship to Energize Your Organization. HBR Blog Network, Sep 10th. Available at:http://blogs.hbr.org/baldoni/2009/09/how_salesmanship_can_energize.html.
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