Root-cause Analysis
Root Cause Analysis (RCA) is a structured approach to uncovering the underlying causes of problems, rather than simply treating symptoms. By identifying systemic factors that contribute to failure, RCA enables sustainable solutions, strengthens operational learning, and enhances long-term organisational resilience.
Technique Overview
Root-cause Analysis Definition
Root Cause Analysis is a systematic approach to identifying the fundamental causes of a problem or event. It aims to uncover not only what happened but why it happened. Tools such as the 5 Whys, Fishbone Diagram, and Fault Tree Analysis help teams map causal pathways and develop long-term corrective actions. RCA supports continuous improvement by addressing the deeper factors that contribute to recurring issues.
Root-cause Analysis Description *
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Business Evidence
Strengths, weaknesses and examples of Root-cause Analysis *
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Business Application
Implementation, success factors and measures of Root-cause Analysis *
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Professional Tools
Root-cause Analysis videos and downloads *
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Further Reading
Root-cause Analysis web and print resources *
Root-cause Analysis references (4 of up to 20) *
- Argyris, C. (1990) Overcoming Organizational Defenses. Boston, MA: Allyn & Bacon.
- Andersen, B. & Fagerhaug, T. (2006) Root Cause Analysis: Simplified Tools and Techniques. Milwaukee, WI: ASQ Quality Press.
- Dekker, S. (2011) The Field Guide to Understanding Human Error. Farnham: Ashgate.
- Frontiers in Psychology (2021) The emergence of values-based leadership behavior at the frontline of management, 12(720304).
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