Operations Management
Effective operations management is the cornerstone of most successful businesses. The concept details the core objectives of operations management and provides case study evidence that reinforces why it pays to invest time and resources in managing operations to the highest standards.
Technique Overview
Operations Management Definition
Operations management focuses on how organisations produce goods and services efficiently and effectively. It concerns the improvement of business operations and the transformation process through which goods and services are created (Schermerhorn, 2011).
Operations Management Description *
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Business Evidence
Strengths, weaknesses and examples of Operations Management *
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Business Application
Implementation, success factors and measures of Operations Management *
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Professional Tools
Operations Management videos and downloads *
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Further Reading
Operations Management web and print resources *
Operations Management references (4 of up to 20) *
- Antony, J. and Banuelas, R. (2002) Key Ingredients for the Effective Implementation of Six Sigma Program, Measuring Business Excellence, Vol. 6 (4), pp. 20-27.
- Billington, C., Callioni, G., Crane, B., Ruark, J. D., Rapp, J. U., White, T. and Willems, S. P. (2004) Accelerating the Profitability of Hewlett-Packard's Supply Chains, Interfaces, Vol. 34 (1), pp. 59-72.
- Coronado, R. B. and Antony, J. (2002) Critical Success Factors for the Successful Implementation of Six Sigma Projects in Organisations, The TQM Magazine, Vol. 14 (2), pp. 92-99.
- Costanzo, C. (2002) Celebrated Six Sigma Has its Critics, Too, American Banker, Vol. 167 pp. 1-2.
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