Maximising ROI on Digital Transformation
Return on Investment (ROI) helps organisations judge whether an activity is worth its cost. It compares value gained with cost spent. This insight covers why ROI matters, how to calculate it, and how to apply it to digital transformation options such as automation, RPA, and generative AI (HM Treasury, 2026; DSIT, 2025).
Technique Overview
Maximising ROI on Digital Transformation Definition
Maximising ROI on digital transformation means choosing technology changes that create more value than they cost. The basic calculation is: ROI = [(total benefits - total costs) ÷ total costs] × 100. For example, if a new system costs £10,000 and creates £15,000 of measurable benefit, the net benefit is £5,000 and the ROI is 50%. Benefits may include time saved, fewer errors, faster service or avoided costs. Costs may include licences, set-up, training, data preparation, support and ongoing monitoring (BP-3 ROI Toolkit, nd; HM Treasury, 2026).
Maximising ROI on Digital Transformation Description *
* The full technique overview will be available soon. Contact us to register your interest in our business management platform, and learn all about Maximising ROI on Digital Transformation.
Business Evidence
Strengths, weaknesses and examples of Maximising ROI on Digital Transformation *
* The business evidence section is for premium members only. Please contact us about accessing the Business Evidence.
Business Application
Implementation, success factors and measures of Maximising ROI on Digital Transformation *
* The business application section is for premium members only. Please contact us about accessing the Business application.
Professional Tools
Maximising ROI on Digital Transformation videos and downloads *
* The professional tools section is for premium members only. Please contact us about accessing the professional tools.
Further Reading
Maximising ROI on Digital Transformation web and print resources *
Maximising ROI on Digital Transformation references (4 of up to 20) *
- Amazon Web Services (nd) Intelligent Document Processing - Generative AI. Available at: aws.amazon.com/ai/generative-ai/use-cases/document-processing/
- BP-3 ROI Toolkit (nd) Return on Investment. Internal technique document.
- Brynjolfsson, E., Li, D. and Raymond, L.R. (2023) Generative AI at Work. NBER Working Paper 31161. Available at: www.nber.org/papers/w31161
- Cabinet Office (2025) Landmark government trial shows AI could save civil servants nearly 2 weeks a year. Available at: www.gov.uk/government/news/landmark-government-trial-shows-ai-could-save-civil-servants-nearly-2-weeks-a-year
* The further reading section is for premium members only. Please contact us about accessing the further reading.
Learn more about KnowledgeBrief Manage and how you can equip yourself with the knowledge to succeed on Maximising ROI on Digital Transformation and hundreds of other essential business management techniques