Matrix Management


The concept explains how organisations design matrix structures to create dual-reporting structures. It illustrates with case study examples across different industries and sectors the advantages and disadvantages of this organisational form and some of the success factors for designing effective matrix structures.

Technique Overview

Matrix Management

Matrix Management Definition

Matrix management is a technique for managing an organisation through dual-reporting relationships, as opposed to a more traditional management reporting structure. It combines functional and product departments in a dual authority system. In its simplest form, a matrix configuration may be known as a cross-functional work team, which brings together individuals, who report to different parts of the company in order to complete a particular project or task (Malonis, 2000).

Matrix Management Description *

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Business Evidence

Strengths, weaknesses and examples of Matrix Management *

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Business Application

Implementation, success factors and measures of Matrix Management *

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Professional Tools

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Further Reading

Matrix Management web and print resources *

Matrix Management references (4 of up to 20) *

  • Bartlett, C. A. and Ghoshal, S. (1990) Matrix Management: Not a Structure, a Frame of Mind, Harvard Business Review, Jul-Aug.
  • Borkowski, N. (2009) Organizational Behavior, Theory, and Design in Health Care, Jones and Bartlett, Sudbury, MA.
  • Brindle, M. C. and Stearns, P. N. (2001) Facing Up to Management Faddism, Quorum Books, Westport, CT.
  • Burton, R. M. ad Obel, B. (2004) Strategic Organisational Diagnosis and Design, 3rd ed, Kluwer Academic Publishers, Boston.

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