Matrix Management


The concept explains how organisations design matrix structures to create dual-reporting structures. It illustrates with case study examples across different industries and sectors the advantages and disadvantages of this organisational form and some of the success factors for designing effective matrix structures.

Technique Overview

Matrix Management

Matrix Management Definition

Matrix management is a technique for managing an organisation through dual-reporting relationships, as opposed to a more traditional management reporting structure. It combines functional and product departments in a dual authority system. In its simplest form, a matrix configuration may be known as a cross-functional work team, which brings together individuals, who report to different parts of the company in order to complete a particular project or task (Malonis, 2000).

Matrix Management Description *

* The full technique overview will be available soon. Contact us to register your interest in our business management platform, and learn all about Matrix Management.

Business Evidence

Strengths, weaknesses and examples of Matrix Management *

* The business evidence section is for premium members only. Please contact us about accessing the Business Evidence.

Business Application

Implementation, success factors and measures of Matrix Management *

* The business application section is for premium members only. Please contact us about accessing the Business application.

Professional Tools

Matrix Management videos and downloads *

* The professional tools section is for premium members only. Please contact us about accessing the professional tools.

Further Reading

Matrix Management web and print resources *

Matrix Management references (4 of up to 20) *

  • Bartlett, C. A. and Ghoshal, S. (1990) Matrix Management: Not a Structure, a Frame of Mind, Harvard Business Review, Jul-Aug.
  • Borkowski, N. (2009) Organizational Behavior, Theory, and Design in Health Care, Jones and Bartlett, Sudbury, MA.
  • Brindle, M. C. and Stearns, P. N. (2001) Facing Up to Management Faddism, Quorum Books, Westport, CT.
  • Burton, R. M. ad Obel, B. (2004) Strategic Organisational Diagnosis and Design, 3rd ed, Kluwer Academic Publishers, Boston.

* The further reading section is for premium members only. Please contact us about accessing the further reading.


Learn more about KnowledgeBrief Manage and how you can equip yourself with the knowledge to succeed on Matrix Management and hundreds of other essential business management techniques

Other members were also interested in...

Related Concept: Safeguarding

This technique offers a review of the essential concept of safeguarding, exploring the legal requirements, explanations and application. It presents a number of case studies and success factors showing you how to create a safe and secure working environment for your staff, clients and customers.