Introduction to Quality Management in Projects
Quality management ensures that project deliverables meet agreed requirements and stakeholder expectations. It involves defining standards, planning how quality will be achieved, and applying controls to maintain consistency throughout the project lifecycle.
Technique Overview
Introduction to Quality Management in Projects Definition
Quality management in projects is the process of defining quality requirements, planning how these will be achieved, and applying assurance and control techniques to ensure outputs are fit for purpose. It balances stakeholder expectations with constraints such as time, cost, and scope, ensuring that deliverables meet agreed standards and contribute to successful outcomes.
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Further Reading
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Introduction to Quality Management in Projects references (4 of up to 20) *
- APM (2023) APM Body of Knowledge (7th ed.). Association for Project Management.
- Deming, W.E. (1982) Out of the Crisis, Medical Entomology and Zoology. Japan Society of Medical Entomology and Zoology. Available at: http://ci.nii.ac.jp/ncid/BA10269119
- ISO (2015) ISO 9001: Quality Management Systems Requirements. International Organization for Standardization.
- Kerzner, H. (2022) Project Management: A Systems Approach to Planning, Scheduling, and Controlling. Wiley.
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