Introduction to Information Management


Information management (IM) is about making sure the right people get the right information at the right time so they can make good decisions. It helps organisations organise, share and use information effectively, supporting smoother operations, compliance, and better services (Saffady, 2021).

Technique Overview

Introduction to Information Management

Introduction to Information Management Definition

IM covers the systems and processes an organisation uses to create, organise, share and protect information so it is available in the right place at the right time (Robertson, 2005). Management information systems (MIS) provide the technology, applications and people that deliver information and communication services which IM relies on.

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Further Reading

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Introduction to Information Management references (4 of up to 20) *

  • McKellar, K., Sillence, E., Neave, N. and Briggs, P. (2024) ‘Digital accumulation behaviours and information management in the workplace: exploring the tensions between digital data hoarding, organisational culture and policy’, Behaviour & Information Technology, 43(6), pp. 1206–1218
  • Robertson, J. (2005) ‘10 principles of effective information management’. Step Two Designs. Available at: https://www.steptwo.com.au/papers/kmc_effectiveim/
  • Saffady, W. (2021) Records and Information Management: Fundamentals of Professional Practice. London: Bloomsbury Publishing PLC.
  • Strassman, P.A. (1995) The Politics of Information Management. New Canaan, CT: Information Economics Press.

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Related Concept: Collating and Formatting Data

Before any analysis can happen, data needs to be collated from correct sources and formatted so it follows clear organisational standards. Research shows that inconsistent structures and formats make data harder to combine, process and trust (Jagadish et al., 2014). Collating and formatting ensure the dataset is clean, consistent and ready for use.