Introduction to Communication Theories


Good communication is essential in business. It helps people work together effectively, supports clear decision-making, and builds trust. But communication can go wrong - messages may be misunderstood, unclear, or ignored.

Technique Overview

Introduction to Communication Theories

Introduction to Communication Theories Definition

Communication theories explain how people send, receive, and understand messages. Most theories include three basic parts: a sender, a message, and a receiver. These models help us explore how words, tone, body language, and even silence play a role in how people interact (Mowlana, 2018). Communication models are visual tools that show how communication works and where it can break down.

Introduction to Communication Theories Description *

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Business Evidence

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Business Application

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Professional Tools

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Further Reading

Introduction to Communication Theories web and print resources *

Introduction to Communication Theories references (4 of up to 20) *

  • Brunetto, Y., Teo, S.T.T., Shacklock, K. and FarrWharton, R. (2012) ‘Emotional intelligence, job satisfaction, wellbeing and engagement’, Human Resource Management Journal, 22(4), pp. 428–441. https://doi.org/10.1111/j.1748-8583.2012.00198.x
  • CookeJackson, A., Gunning, J.N. and Rubinsky, V. (2025) ‘Theory of memorable messages’, Journal of Communication, 75(4), pp. 259–272. https://doi.org/10.1093/joc/jqaf016
  • Fleming, N.D. and Mills, C. (1992) ‘Not another inventory, rather a catalyst for reflection’, To Improve the Academy, 11(1), pp. 137–155. https://doi.org/10.1002/j.2334-4822.1992.tb00213.x
  • Gallo, C. (2022) ‘How great leaders communicate’, Harvard Business Review, November. https://hbr.org/2022/11/how-great-leaders-communicate

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