Introduction to Business Analysis and Value


Business Analysis helps organisations identify needs, solve problems, and deliver meaningful change. Understanding its purpose, the value it creates and the role Business Analysts play can help improve processes, align stakeholders and support organisational success.

Technique Overview

Introduction to Business Analysis and Value Definition

Business Analysis is the discipline of identifying business needs, understanding organisational challenges, and recommending solutions that create value for stakeholders. According to the International Institute of Business Analysis (IIBA), Business Analysis enables change by defining needs and recommending solutions that deliver value to stakeholders (IIBA, 2015). Business Analysts work across people, processes, information, and technology to ensure organisational investments are aligned with strategic objectives (Paul, Cadle & Yeates, 2020).

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Business Evidence

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Business Application

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Professional Tools

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Further Reading

Introduction to Business Analysis and Value web and print resources *

Introduction to Business Analysis and Value references (4 of up to 20) *

  • Cadle, J., Paul, D. & Turner, P. (2021). Business Analysis Techniques: 123 Essential Tools for Success. BCS Learning & Development Ltd.
  • Harmon, P. (2019). Business Process Change: A Business Process Management Guide for Managers and Process Professionals. Morgan Kaufmann.
  • International Institute of Business Analysis (2015). A Guide to the Business Analysis Body of Knowledge (BABOK® Guide), Version 3. IIBA.
  • Paul, D., Cadle, J. & Yeates, A. (2020). Business Analysis (4th Edition). BCS Learning & Development Ltd.

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