Diversity Management


Effective workplace diversity management policies have been demonstrated to aid creative thinking processes and innovation. Case study evidence from a variety of sectors and implementation advice is provided to help managers increase the success of diversity management initiatives.

Technique Overview

Diversity Management

Diversity Management Definition

Diversity management, a part of human resource management, involves the recognition, effective deployment and harmonisation of individual employee idiosyncrasies. Successful diversity management helps managers to maximise employee's knowledge and expertise to better achieve organisational objectives (Allen et al., 2004). Diversity can stem from a wide range of factors including gender, ethnicity, personality, cultural beliefs, social and marital status, disability, or sexual orientation (Shen et al., 2009).

Diversity Management Description *

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Business Evidence

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Examples of Diversity Management *

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Business Application

Diversity Management Implementation *

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Professional Tools

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Further Reading

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Diversity Management References (4 of up to 20) *

  • Allen, R.S., Dawson, G.A., Wheatley, K.K., and White, C.S. (2004) Diversity Practices: Learning Responses for Modern Organizations. Development and Learning in Organizations, Vol.18(6), pp. 13–15.
  • Brennan, M. (2012) Diversity Metrics, Measurement, and Evaluation, Workforce Diversity Network. Available at: http://www.workforcediversitynetwork.com/res_articles_diversitymetricsmeasurementevaluation.aspx
  • CBC News (2013) Multicultural Fest Gives a Taste of Halifax's Diversity, CBC News. Available at: http://www.cbc.ca/news/canada/nova-scotia/multicultural-fest-gives-a-taste-of-halifax-s-diversity-1.1326252
  • Christensen, C.M., Kaufman, S.P & Shih, W.C. (2008) Innovation Killers: How Financial Tools destroy the Capacity to do New Things’, Harvard Business Review, January, pp. 98-105.

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