Diversity Management


Effective workplace diversity management policies have been demonstrated to aid creative thinking processes and innovation. Case study evidence from a variety of sectors and implementation advice is provided to help managers increase the success of diversity management initiatives.

Technique Overview

Diversity Management

Diversity Management Definition

Diversity management refers to the strategic recognition, deployment, and integration of workforce differences such as gender, ethnicity, personality, values, age, disability, or sexual orientation (Shen et al., 2009). It enables organisations to harness employee knowledge, creativity, and skills to achieve strategic goals (Allen et al., 2004). Mor Barak (2015) stresses the distinction between diversity (representation) and inclusion (engagement and respect). Ely and Thomas (2001) argue that without inclusive leadership and cultural adaptation, increasing diversity alone can limit outcomes.

Diversity Management Description *

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Business Evidence

Strengths, weaknesses and examples of Diversity Management *

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Business Application

Implementation, success factors and measures of Diversity Management *

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Professional Tools

Diversity Management videos and downloads *

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Further Reading

Diversity Management web and print resources *

Diversity Management references (4 of up to 20) *

  • Allen, R.S., Dawson, G.A., Wheatley, K.K., and White, C.S. (2004) Diversity Practices: Learning Responses for Modern Organizations. Development and Learning in Organizations, Vol.18(6), pp. 13–15.
  • CBC News (2013) Multicultural Fest Gives a Taste of Halifax's Diversity, CBC News. Available at: http://www.cbc.ca/news/canada/nova-scotia/multicultural-fest-gives-a-taste-of-halifax-s-diversity-1.1326252
  • Credit Suisse (2012) Gender 3000: Women in senior management. Credit Suisse Research Institute.
  • Driebusch, C. (2014) Gender-Diverse Boards Draw Investors, WSJ, Feb 9.

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