Learn About Business Process Re-engineering (BPR) "The literature on re-engineering employs the term processes. Sometimes it is a synonym for activities. Sometimes it refers to activities or sets of activities that cut across organisational units (Porter, 1991)"

Business Process Re-engineering (BPR)

Concept Overview

Business Process Re-engineering (BPR) Definition

Business process re-engineering (BPR) is the "fundamental rethinking and radical redesign of business processes aimed at achieving radical improvements in essential contemporary measures of performance, such as cost, quality, service and speed" (Hammer and Champy, 1993).

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Business Evidence

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Business Application

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Professional Tools

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Further Reading

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Business Process Re-engineering (BPR) References (4 of up to 20) *

  • Attaran, M. and Wood, G. (1999) How to succeed at reengineering. Management Decision, Vol.37(10), pp.752-757.
  • Cao, C., Clarke, S. and Lehaney, B. (2001) A Critique of BPR from a holistic perspective. Business Process Management Journal, Vol.7(4), pp.332-339.
  • Carter, P. (2005) Business Process Reeingineering: An Introductory Guide. Team Technology Business Resources. [online] Available at: (www.teamtechnology.co.uk/business-process-reengineering.html) [Accessed 08 November 2011].
  • CIPS: Achieving results through BPR and BPO.

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