Adaptive Enterprise
Move faster and survive longer in tough markets.
Artificial Intelligence
AI is here, know about it
Asset Building to Support Innovation Opportunity
Don't leave innovation to chance - be more profitable by putting the right people and resources in place
Backsourcing
Find out how bringing services back in-house can save money.
Bayesian Analysis
A statistical approach to making sales improvement decisions
Big Data Analytics
Use your current data to drive higher profits and business performance while cutting costs.
Business Innovation
Evolve your products and services to bring new opportunities for revenue and growth
Business Intelligence
Make better decisions about which customers to pursue, and how
Business Modelling
Understanding how each area your business works enables you to make better management decisions
Business Process Improvement
Your business costs can be streamlined and dramatically cheaper with the right process flow
Business Process Re-engineering
Radically rethinking how work gets done can dramatically improve performance
Change Management
Change management can be hard; master the key success factors
Cloud Computing in Supply Chain
If your supply chain is important to your cost and customer services, cloud technologies can get better results
Co-sourcing
Savings of 30% could be on offer with the right co-sourcing decision
Collaborative Planning, Forecasting and Replenishment
Reduce lead times by 18% by working collaboratively with your trading partners
Competitive Intelligence
Keep your friends close, but keep your enemies closer? Keep one step ahead by knowing what your competitors are doing
Continuous Improvement
If you are not doing things better your competition will be. You can lose at least 20% sales if you do not keep offering more to your customers
Corporate Social Responsibility
A very effective way to make your business stand out from competitors
Crisis Management
Before catastrophe strikes, know your Business Continuity Plan
Cross-Docking
Improve the efficiency of your logistics with cross docking
Cross-Functional Supply Management
Improve your responsiveness to customers by joining up your internal teams
Customer Centric International Shared Services
Maximise customer centricity - co-design services with key stakeholders to achieve excellence in service provision across international boundaries.
Customer Relationship Management
Whether your customers are one-offs or regulars if you treat them well you could multiply your revenues over the years
Customer Relationship Management Technology
Take advantage of new and innovative technologies to manage your customer relationships - and stay ahead of the competition
Cybersecurity
Cyber security protects your intellectual capital and your capacity to deliver your service. Make sure you take the necessary steps to monitor your connectivity.
Data Warehousing and Data Mining in Business
Get new insights into your customers and make smarter business decisions.
Database Systems and Management
Manage your databases to get deeper insights into your staff and customers.
Decision Support Systems
Use technologies to make faster, smarter decisions that can really drive business results, growth and profitability
Decision Trees
Decision trees can help you to evaluate your strategic options
Demand Management
Understand, respond to and manage customer demand to grow sales and margin
Demand Management in Public Procurement
Demand management is driving new cost-reduction agendas - learn how to deliver real value.
Demand-Driven Supply Chain
Setting up a demand driven supply chain can result in 35% shorter cash-to-cash cycle times than typical companies
Digital Marketing
Sell at least 80% more - in the digital age you need to know where and how to sell on what platform. It is essential to get this right
Direct Marketing
Approaching potential customers directly can bring up to 80% more business
Due Diligence
Know what you are really buying or selling, and with who, with due diligence
e-Auctions
e-Auctions can deliver savings of 10%+, but are not without risk
e-Business
Your business could generate many mutliples more revenue by maximising your online capabalities
e-Commerce
It is essential that your online presence reflects your business well. Do it right
e-Marketing
Successful companies such as Tesco are able to achieve over 50% market share through their online activities
e-Procurement
Trading electronically with your suppliers can reduce process costs and improve spend control and visibility
e-Sourcing
e-sourcing can deliver major savings, but must be embedded into your overall strategy
Early Supplier Involvement
Working closely with suppliers when you are developing a new product can bring fresh innovations into the design and smoother roll out later
Economic Order Quantity
Order the right amount of goods and services to optimise costs and profits
Economic Production Quantity
Optimise your profitability by only stocking and making what you really need
Economies of Scale and Scope
Operate at the right size and in the right ways to achieve the best value for money
Emergent Change
Planned or not, change will happen in, and outside your organisation - understand this to stay on track
Empowering Employees
Your staff will work harder and be more loyal if they feel trusted and able to make some of their own decisions
Enabling Private Cloud
Add value with private cloud – allow users to access what they need.
Enterprise Resource Planning
Save time and money using ERP - take the next step to better business performance.
Forecasting
Accurate forecasting is essential and will focus your business on achieving its potential
Forward Integration
As your business grows it could have a long term profit impact to acquire other functions/companies associated with delivering your products or services
Global Procurement
Some of your materials may come from abroad, if so it is important to understand how best to manage this process
Green Computing
Use green computing to dramatically cut costs and reduce your energy use.
Green Logistics
Lower your business costs whilst being environmentally friendly
Horizontal vs. Vertical Integration
Understand where there might be opportunities for your business to collaborate - it could be in similar or different areas
Human Resources Information Systems
Your people are your most important assets, make managing them more effortless.
Information Database Marketing
Marketing your business to the right people is key in generating sales and revenue
Information Management
Be sure your business decisions are based on the right information
Innovation Capital
Learn how to protect your most important assets - future-proof your organisation to stay ahead of competitors
Innovation Diamond
Innovative companies generate more revenue, break new ground in the market, and have more satisfied, loyal customers.
Innovation in Public Procurement
The Government is increasingly looking to include smaller firms in public sector contracts. Understand how this is happening so your business can benefit
Innovation Management
Innovate or die. You need to keep generating new ideas and value in your business to stay ahead. Understand how to make sure it happens and manage it
Insourcing
As your business grows it might be better to hire and retain key staff and competencies than buy from outside your company
Intellectual Property Management
Protecting your big ideas is critical to success. Companies like IBM make up to 3,300% more by managing their Intellectual Property well
Internal Strategic Integration
When all business functions are aligned to the overall strategy the collective results are likely to improve
Just-In-Time
How to manage stock and inventory levels at the absolute minimum to keep working capital free
Knowledge Management
Knowledge is power. Be sure to manage the knowledge in your business well to achieve the results it is capable of
Lean Manufacturing / Production
Eliminating waste from your organisation can impact on your costs dramatically
Lean Supply Chain
Keep as much excess out of your supply chain as you can - your business will be more efficient and cost effective
Learning Management System
Businesses who invest in learning and development achieve higher profits and growth. Understand how to track and measure these investments.
Leasing vs. Purchasing Technology
Leasing gives you the latest technologies (before budgets allow), costs are predictable, and purchases can be offset against tax liabilities.
Lifecycle System Approach
Being able to manage your products and services over their lifecycle is key for your business success
Long Tail
Similar to Pareto's 80/20 - approximately 80% spend will be covered by 20% of the suppliers and conversely 20% of the spend will be comprised of a long tail of suppliers - 80%. Whether you are a buyer or supplier you need to know how to manage this
Loosely-Coupled vs. Tightly-Coupled Supply Chain
Collaborating in a supply chain can create a competitive advantage through sharing information, making joint decisions, and sharing benefits
Loyalty Management
Loyal customers and loyal staff can make all the difference to the success of your business
Maintenance, Repair and Operating Supplies
Improve your position in terms of MRO procurement - reduce costs and increase efficiency.
Managing Bring-Your-Own-Device Practice
Enterprising companies shouldn't ignore the benefits of BYOD, including more productive and satisfied workers, and cost savings on equipment and training.
Managing Cyber Security Threats
Cyber security management is essential for all sizes of business. Make sure you know how you to manage your potential risks
Managing Global Virtual Teams
Smaller firms can work virtually too - follow these guidelines for optimal productivity
Managing Open Innovation
Sometimes new ideas can come from outside of your business. Managing this can be a challenge yet offer huge potential
Mass Production
Radically improve your efficiency and bring products to market even faster.
Material Requirements Planning
If your business is producing goods this is a must-know technique
Multidivisional Organisational Structure
Narrowcasting
Expand your customer base and generate bigger profits using narrowcasting - one of today's most important marketing concepts
Open Source Software
Open source software is often freely available, helping businesses to reduce costs and free-up capital to invest in other important growth areas.
Optimised Production Technology
If you can minimise and production bottlenecks you will be able to maximise the profitability of your business
Organisational Cybernetics
Outsourcing
Dramatically cut costs and increase efficiency and learn how to outsource effectively, safely and profitably.
Outsourcing Innovation
Innovation is key to growth, outsourcing innovation can bring the ideas and expertise needed to kickstart new projects.
Paradigm and Paradigm Shifting
Procurement Transformation
Re-think the way your business buys - the cost savings could be significant
Prototyping
Prototyping helps avoid costly mistakes down the line, leading to better quality products and more satisfied customers.
Purchase to Pay Process
The quicker your purchasing function is, the more time there is available for looking at growth and profitability
Purchasing Cards
Purchasing cards can be useful to consider in order to reduce the amount of time spent on paperwork and allow more time to focus on growing your business
Purchasing Structures/Models
Make sure the buying for your business works in the right way and keeps your costs down
Qualitative and Quantitative Modelling
Learn the best way to model to make your next project a real success - don't leave profits to chance
Research and Development
Find new ideas, and only launch new products that are right for your business and market
Reverse Engineering
Sometimes starting from the end and working backwards can bring the best business results. However there are risks that need to be considered
Reverse Supply Chain / Reverse Logistics
Your business can often re-use materials and processes produced in the supply chain. Doing this well can lead to large cost savings and increased profitability
Sales Intelligence Solution and Sales Force Automation
Understand how best to manage your sales opportunities and maximise revenue
Sales Process and Sales Cycle
Every business sells in different ways and length of time. Make it as clear and short as possible to maximise revenue
Scenario Planning
Prepare for different futures to be well best placed to capitalise
Scientific Retailing
Leading companies secure repeat customers by using scientific retailing techniques - learn how and start growing your sales and profit today
Search Engine Optimisation
With millions of websites online, SMEs can't afford to ignore SEO - start generating more web traffic and more sales to stay ahead of your competitors
Security and Ethical Challenges of IT
Businesses are at significant risk of cyber attacks - implement the right policies and train your employees to protect your profits.
Shared Services
Cut costs and save time - learn how to be more efficient by sharing services
Shared Services in Procurement and Supply Chain Management
As your business grows, sharing some of the different buying functions could bring substantial savings
Shared Services Innovation
Consider your innovation route map - recognise the value of applying innovative thinking to shared services implementation.
Six Sigma
Understand how to match what your business is producing to your customers' needs
Social Media Management
Learn how social media can help grow your business, reach new customers, and boost sales and revenue
Social Media Marketing
Use social media marketing to reach new customers, build your reputation, and boost sales
Social Network Analysis
Social Networking can be a powerful source of new ideas that can open up opportunities for businesses everywhere
Standards and Patents
Transform your ideas and innovations into profit-making assets - and know how to protect them
Strategic Alignment
Learn how to outperform the competition by matching your strategy and resources.
Strategic Business Units
If your business has different product or service lines you could make more money by treating them as separate business units which need their own strategic direction
Strategic IT Acquisition
Save time and money by knowing when its right to develop versus buy IT solutions.
Supply Chain Complexity
Reducing complexity will often unleash high performance. If your supply chain is becoming a barrier to performance, understand what you need to do to make it simpler to manage
Supply Chain Integration
Speaking to all of your suppliers regularly may open up collaboration opportunities which can save you money and maybe even open up new money making ventures
Supply Chain Operations Reference Model
How does your business measure up against some of the larger firms out there in terms of managing suppliers?
Supply Chain Visibility
Don't just think you know where money is being spent, KNOW you know
Survivorship Bias
Survivorship bias is the focus on survivors instead of a broader context that includes those that did not survive. It appears in many arenas: athletics, business, entertainment. For every success, there are others who did not succeed. To properly judge success we must also view failure. Lacking this broader context, we make less-informed decisions.
System Dynamics
Take your company to the next level - learn how to solve complex problems that are holding back company performance.
Systems Thinking
Train your managers and employees in systems thinking - help them see the bigger picture to really drive results and profitability.
Theory of Constraints
Uncover the weakest links in your production processes - make more profit by being more efficient
Third-Party Marketplaces
There might be a cheaper way to find your components or mass-sell your products via market places. Understand how they work
Time Series Models
Business success depends on making more accurate forecasts - stay ahead of the curve with time series modelling
Total Quality Management
Deliver the best quality you can and your business can succeed
Triple Bottom Line
As your business grows, understand the measures that large organisations are judged on
Types of Innovations
Increase your profits by entering new markets, developing new products and overhauling your business processes.
Value-Added Network
You could save valuable time and money by using a VAN for much of your supplier related documentation
Vendor Managed Inventory
A possible way to free up your time from stock management to be able to focus on growing your business
Virtual Integration
Use technology to bind together a dispersed network of suppliers- facilitate significant growth in information exchange.
Virtual Organisations
How to manage your staff if they are on the road or working from home
Warehouse Management Systems
Getting the right system for your business could save substantial costs and improve your bottom line.
Warehousing and Inventory Management
Make sure you are carrying only the right amount of stock and free up working capital.
Working From Home
The concept provides a definition of working from home (WFH) and explores not only its key benefits and measures of success, but also the challenges that employees and employers can encounter when working remotely and ways to overcome them.