Learn About Six Sigma "Six Sigma is considered a disciplined effort that closely examines a company’s repetitive processes for product design, production, suppliers, products and services, and the organisation as a whole (Defeo, 1999)."

Six Sigma

Concept Overview

Six Sigma Definition

Six Sigma is a method of comparing organisation process performance with critical customer needs, ensuring that business outputs (its products and services) are consistently designed to exact customer requirements. The technique aims to produce products that are virtually defect-free (Antony and Banuelas, 2002; Simmons, 2002).

Six Sigma Description *

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Business Evidence

Six Sigma Strengths *

Six Sigma Weaknesses *

Examples of Six Sigma *

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Business Application

Six Sigma Implementation *

Success Factors of Six Sigma *

Measures of Six Sigma *

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Professional Tools

Six Sigma Videos *

Six Sigma Downloads *

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Further Reading

Six Sigma Web Resources *

Six Sigma Print Resources *

Six Sigma References (4 of up to 20) *

  • Antony, J. and Banuelas, R. (2002) Key Ingredients for the Effective Implementation of Six Sigma Program. Measuring Business Excellence, Vol. 6(4), pp. 20-27.
  • Burnes, B. (2009) Managing Change. (5th Ed.) Pearson Education, Essex, UK.
  • Coronado, R.B. and Antony, J. (2002) Critical Success Factors for the Successful Implementation of Six Sigma Projects in Organisations. The TQM Magazine, Vol. 14(2), pp. 92-99.
  • Costanzo, C. (2002) Celebrated Six Sigma Has its Critics, Too. American Banker, Vol. 167, pp. 1-2.

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