Marketing Management
The concept reviews the process used to determine what products or services may be of interest to customers and the strategy to use for marketing mix. It also explores the process of understanding, creating and delivering value to targeted business markets and customers.
Technique Overview
Marketing Management Definition
Marketing is the process used to determine what products or services may be of interest to customers and the strategy to use in sales, communications and business development (Kotler et al. 1996). The American Association of Marketing define marketing management as the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods and services in order to create, exchange and satisfy individual and organisational objectives (Grönroos, 1989).
Marketing Management Description *
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Business Evidence
Strengths, weaknesses and examples of Marketing Management *
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Business Application
Implementation, success factors and measures of Marketing Management *
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Professional Tools
Marketing Management videos and downloads *
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Further Reading
Marketing Management web and print resources *
Marketing Management references (4 of up to 20) *
- Borden N. (1964) The Concept of the Marketing Mix. Journal of Advertising Research, Vol. 24(4), 7-12.
- Clow, K. and Baack, D. (2007) Integrated Advertising, Promotion, and Marketing Communications. Pearson Education.
- Drummond, G., Ensor, J. and Ashford, R. (2008) Strategic Marketing: Planning and Control. Butterworth-Heinemann, Oxford, UK.
- Grönroos, C. (1989) Defining Marketing: a Market-Oriented Approach. European Journal of Marketing, Vol. 23(1), pp. 52-60.
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