Learn About e-Commerce "E-Commerce offers a wide range of benefits to customers and to businesses, including cost and time savings (Laudon and Laudon, 2007)."

e-Commerce

Concept Overview

e-Commerce Definition

e-Commerce refers to the technology-mediated exchanges and transactions between parties, as well as to the electronically based intra- or inter-organisational activities that facilitate such exchanges (Rayport and Jaworski, 2003). It is generally considered a subcategory of e-Business (Jelassi and Enders, 2004; Timmers, 2005) and sometimes the two terms are used interchangeably (CIPS: Electronic Commerce and e-Business).

e-Commerce Description *

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Business Evidence

e-Commerce Strengths *

e-Commerce Weaknesses *

Examples of e-Commerce *

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Business Application

e-Commerce Implementation *

Success Factors of e-Commerce *

Measures of e-Commerce *

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Professional Tools

e-Commerce Videos *

e-Commerce Downloads *

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Further Reading

e-Commerce Web Resources *

e-Commerce Print Resources *

e-Commerce References (4 of up to 20) *

  • Bakos, Y. (2001) The Emerging Landscape for Retail e-Commerce. The Journal of Economic Perspectives, Vol. 15(1), pp. 69-80.
  • BBC News (2000) Tesco Expansion Creates 7,000 Jobs. [online] Available at: (news.bbc.co.uk/1/hi/business/610077.stm) [Accessed 20 November 2011].
  • Brynjolfsson, E., Hu, Y. and Smith, M.D. (2006) From Niches to Riches: The Anatomy of the Long Tail. Sloan Management Review, Vol. 47(4), pp. 67-71.
  • BusinessLink (2011) E-Commerce. Gov.uk Web Portal. [online] Available at: www.businesslink.gov.uk/bdotg/action/layer?topicId=1073866263 [Accessed 20 November 2011].

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