Knowledge Management


This concept provides a review and interpretation of previous work on knowledge management and offers a comprehensive account of benefits achieved by properly managing knowledge, implementation information and success factors.

Technique Overview

Knowledge Management

Knowledge Management Definition

Knowledge management (KM) encompasses any systematic attempt to acquire, produce, codify or share knowledge in order to positively enhance organisational learning, performance and competitiveness (Foray and Gault, 2003; Tsoukas and Vladimirou, 2001).

Knowledge Management Description *

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Business Evidence

Strengths, weaknesses and examples of Knowledge Management *

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Business Application

Implementation, success factors and measures of Knowledge Management *

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Professional Tools

Knowledge Management videos and downloads *

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Further Reading

Knowledge Management web and print resources *

Knowledge Management references (4 of up to 20) *

  • Aisenberg Ferenhof, H., Durst, S., & Hesamamiri, R. (2016). The impact of social media on knowledge management. In 11th International Forum on Knowledge Asset Dynamics (IFKAD)-Dresden 15-17 June 2016. Institute of Knowledge Asset Management (IKAM)
  • Barney, J.B. (1991) Firm Resources and Sustained Competitive Advantage. Journal of Management, Vol. 17(1), pp. 99-120.
  • Bishop, J., Bouchlaghem, D., Glass, J. and Matsumoto, I. (2008) Ensuring the Effectiveness of a Knowledge Management Initiative. Journal of Knowledge Management, Vol. 12(4), pp. 16-29.
  • Carneiro, A. (2000) How Does Knowledge Management Influence Innovation and Competitiveness? Journal of Knowledge Management, Vol. 4(2), pp. 87-98.

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