Crisis Management
The concept treats 'crisis management' as a relatively new field of business and management research. You will learn how to promptly respond to a crisis and how to ensure that business continuity plans can be effectively executed and managed.
Technique Overview
Crisis Management Definition
Crisis management is a series of functions or processes that help to identify, study and forecast crisis issues, and to derive specific means that would enable organisations to prevent or cope with a crisis. It involves the systematic attempt to prevent organisational crises and/or to manage any that occur (Pearson and Clair, 1998).
Crisis Management Description *
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Business Evidence
Strengths, weaknesses and examples of Crisis Management *
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Business Application
Implementation, success factors and measures of Crisis Management *
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Professional Tools
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Further Reading
Crisis Management web and print resources *
Crisis Management references (4 of up to 20) *
- Basadur, M. and Gelade, G.A. (2006) The Role of Knowledge Management in the Innovation Process. Creativity and Innovation Management, Vol. 15(1), pp. 45-62.
- BIS (Department for Innovation and Business Skills) (2010) Crisis Management. [Online] Available at: http://webarchive.nationalarchives.gov.uk/+/http://www.berr.gov.uk/whatwedo/sectors/infosec/infosecadvice/incidentmanagement/crisismanagement/page33391.html
- Boin, A. and McConnell, A. (2007) Preparing for Critical Infrastructure Breakdowns: The Limits of Crisis Management and the Need for Resilience. Journal of Contingencies and Crisis Management, Vol. 15(1), pp. 50-59.
- Chen, B.X., Sang-Hun, C. (2016) Why Samsung Abandoned Its Galaxy Note 7 Flagship Phone. The New York Times, 11 Oct. 2016
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