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Crisis Management

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Crisis Management Definition

A crisis is an abnormal situation, or even a perception, that is beyond the scope of normal day-to-day business and which poses threats to the operation, safety and reputation of an organisation (DBERR, 2008). Crisis management is a series of functions or processes that help to identify, study and forecast crisis issues, and also to derive specific means that would enable an organisation to prevent or cope with a crisis (Darling et al., 1996). It involves the systematic attempt to prevent organisational crises and/or to manage those crises should they occur (Pearson & Clair, 1998).

Crisis Management Description

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Crisis Management Examples

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Crisis Management Implementation

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Crisis Management Strengths

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Crisis Management Weaknesses

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Crisis Management Value Focus

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Crisis Management Life Cycle

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Crisis Management Sector Focus

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Crisis Management Web resources

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Crisis Management Print resources

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Crisis Management References

  • AON (2008) Crisis management planning, Risk Management, Reinsurance, Human Capital Consulting. AON, USA.
  • Darling, J., Hannu, O. and Raimo, N. (1996) Crisis management in international business: a case situation in decision making concerning trade with Russia, in Kash, T. and Darling, J. (1998) Crisis management: prevention, diagnosis and intervention, Leadership & Organisation Development Journal, Vol. 19 (4), pp. 179-186.
  • DBERR (Department for Business, Enterprise and Regulatory Reform) (2008) Crisis Management, DBERR, UK.
  • Ganapolsky, E. and Schmukler, S. (1998) The impact of policy announcements and news on capital markets: crisis management in Argentina during the Tequila Effect Working Paper, Vol. 5, pp. 1-39.

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Crisis Management Articles

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